Privacy Policy

Draft edition of July 15, 2026. The text may be refined until the final legal review.

1. What data we process

Account data: email, password hash, role, plan, sign-in log (IP, browser, time) — to operate and secure your workspace.
Platform connection data: Fanvue OAuth tokens (issued by the platform; we never see your account password), model profile settings.
Chat and CRM data: chat messages, fan profiles, sales — processed on your behalf and on your instructions (you are the controller, we are the processor).
Metacleaner files: processed in memory to perform the operation and not retained, except reference files you explicitly save as phone profiles.
Cookies: technical only — session (fv_session), trusted device (fv_device), language (fv_lang). No advertising trackers.

Providing the service: chat and sales automation, CRM, workspace analytics.
Response generation: chat text is shared with third-party AI model providers strictly to the extent required to generate a reply.
Security: sign-in codes, new-device alerts, audit log.

Workspaces are isolated; API keys are encrypted in the database; passwords are stored only as strong hashes (scrypt).
Staff access to client data is restricted to those who need it to operate and support the service.

You can request an export or deletion of your workspace data at any time: email support@ppvfanvue.xyz from your workspace email. Deletion is completed within 30 days, including backups.
We comply with GDPR; a DPA is available on request.